Security Analysis: gls-group.com
Check customer reviews, scam and dropshipping indicators
gls-group.com is the official website of GLS, a delivery company. Be careful, many negative reviews report delivery problems and poor customer service.
Trust Score
Site with excellent security and reliability guarantees
Scam Score
No suspicious elements detected
Dropshipping Score
No dropshipping indicators detected
Domain Information
- Creation Date
- 06/06/2010
- Country of origin
- DE
- Last update date
- 23/10/2024
- Registrar
- Deutsche Telekom AG
- Expiration Date
- 06/06/2025
Trust Indicators
Domain registered for a long time (2010)
Contact information present on the site
Functional and informative website
External Reviews (1.4/5 out of 240 reviews)
Got a notification of attempted…
Got a notification of attempted delivery at a time when I was home! GLS offers no option of contact or anything.
SLOWEST freight delivery in Canada
two weeks after they picked up my freight and yet they have not left the terminal? Very poor service. Would NOT recommend this company.
Still as scary
Still as scary. The prize for the most abominable carrier ever invented. Besides, is it a carrier? A month late and still no package on the horizon. No information. No apologies. No service. A consistently atrocious experience. Avoid any seller who delegates their deliveries to GLS
unreliable carrier
Without a doubt the worst carrier, no trust and a failing internet system. They invent being at your house so as not to deliver the packages and this for several days in a row... it's a big mess
Delivered to the wrong address and I lost the package
I’ve been waiting for my package for two weeks and after when I call shipper they told me the package was delivered. They sent me the picture of the front door and it was completely different when I call GLS company. They told me they gonna investigate but it’s gonna take 35 days so I have to wait for my package almost 2 months because it’s the procedure is insane when I told him just check the address where they delivered it, but they don’t care open the claim and weigh the procedure so this company suck never gonna use it again ever.
They are the worst I know
They are the worst I know: delivery was scheduled without communication hours and day. After delivery arrived and I was absent I got a second notification that I was absent again in one hour. This notification had another address not mine. After that they left my parcel in the shop 1h walk from my home. And now it’s closed until 15:00 so I’m waiting one more hour, and pay for the Uber. Thanks for such a great experience
What a stressful experience
What a stressful experience, I made a large online order, monitored the tracking, and when the tracking said that they could not deliver as my address could not be found, I then contacted customer service 3 times and supplied extra details - we get deliveries from other companies every day with no issues at all, but this company can't find an address. I called customer services - to a premium rate number, and they were so rude and unhelpful. Can't believe a company can be so bad. This has happened before with GLS who are the ONLY company that can't find our address.
Tracking Useless, No Delivery Date
Initially great updates on shipping and pick up/in transit. Then it arrives at the nearby depot, all updates cease and zero delivery date. I know for certain it will need a signature as it was new winter tires for my car. I try calling several times, wait is 1 or 3 mins, both times I waited over 20 minutes and 27 mins. I call back right away after being hung up on during the 27 minutes wait and it says over 20 minute wait time now. I cant get through to anyone and the tracking number is legitimately useless now. On top of that, the local depot says delivery delayed due to poor weather. Its been beautiful the last week, blue bird days and zero snowfall. I unfortunately didnt have a choice with this GLS as the tire company I ordered the tires from shipped them using GLS. So far, worst delivery experience to date with no resolution in sight.
I was so apprehensive when I purchased…
I was so apprehensive when I purchased some items and the company used GLS. I saw all these negative reviews and thought well, I probably will be ordering this again in a month. To my complete surprise, this company not only delivered my package on time it was 2 days early. Maybe they have worked out shipping logistics since the reviews I read were posted, I don't know. But my package went from California to Texas in the same amount of time as if the post office or another big name shipping carrier was used. Maybe I got lucky, but I thought I would share my experience.
Worst delivery service.
Worst delivery service. My package was probably stolen by GLS, as neither the sender nor GLS can tell me where my package is. Upon request, it was falsely claimed several times that the package had been delivered. It can be assumed that the parcel carrier pocketed my parcel. That's one way to get your hourly wage. In this sense, it's better to order from the competition.