Check customer reviews, scam and dropshipping indicators
Giftlab.com sells personalized gifts. Mixed customer reviews on Trustpilot (3.6/5) with delivery, quality, and customer service issues. The lack of WHOIS data and low prices suggest dropshipping. Caution recommended.
Trust Score
80%
Safe site
Reliable site with good security guarantees
Dropshipping Score
80%
Dropshipping Confirmed
Confirmed dropshipping site
Scam Score
20%
Low Risk
No suspicious elements detected
Domain Information
Creation Date
01/01/1970
Country of origin
Not available
Last update date
01/01/1970
Registrar
Not available
Expiration Date
01/01/1970
Trust Indicators
Presence of legal notices and terms and conditions
Score: 60
Contact information available
Score: 50
Verified customer reviews on Trustpilot, although mixed
Score: 40
Risk Factors
Security Alert
Lack of WHOIS information
Security Alert
Complaints regarding delivery times and customer service
Dropshipping Indicators
Wide range of personalized products
Impact: 70%
Low prices
Impact: 60%
Generic website design
Impact: 50%
External Reviews (3.6/5 out of 529 reviews)
5/5
Magnets with music: nice little gift
I had seen the advertisement for the music-playing magnets and distributed them as small gifts for Christmas. My expectations were exceeded. The delivery was very fast, the magnets are packed again in a box with the photo on it and they work immediately after unpacking, without having to charge them first. That was of course great for the gifts. I was also able to upload a collage as a photo, which was great for my purposes. The music sounds good, you can also pause it. The photo is not glossy, but matte. So it loses a bit of color intensity, but from my point of view not a minus point. They were well received and I have already ordered 3 for myself. 👍
2/5
Order received but error on their part…
Order received but error on their part on the music downloaded while the title printed on the magnet is correct
Does not respond to my complaint and reminder email
Very disappointed
1/5
Order KU103485
I placed an order for a magnet on 12/11/2024 and have not received delivery to date. The delivery status has been unchanged since 12/23..if nothing arrives in the next 5 days, I will request my money back from Paypal. Disappointing considering that 7 to 9 days delivery time was advertised.
2/5
Regarding order KU97953
Regarding order KU97953
I ordered personalized fridge magnets on 05.12.24, these should
actually be given away for Christmas.
Information 5-9 working days so far no message whether something has been sent. I have inquired by email as a precaution what the status of my order is and no reaction.
It looks like I will be claiming my money back through Paypal.
Update: Package arrived just in time. However, one song was in poor quality
1/5
Very long delivery time
I ordered two of the same things before Christmas. They should also definitely arrive before Christmas, according to the delivery time window. In addition, I then used express shipping to be on the safe side. And in the end I paid more for shipping and customs than the contents of the package itself, which then arrived on January 2nd. The product itself, a moon lamp, is also not as described. Picture much smaller and the contours not as nice as indicated. Definitely not recommended for gifting. Everything very annoying.
2/5
Delivery times are a complete lie
Delivery times are a complete lie, has taken 26 days and 17 business days and item still hasn’t arrived. When they say 7-10 days they then claim that doesn’t include 9 days of processing. False advertising, do not buy from here.
5/5
If I told you I was pleasantly…
If I told you I was pleasantly surprised and pleased. It wouldn't be enough. Not only were they shipped in a timely manner, I was kept up-to-date with my order from start to finish. Had I known for certain my customized magnets weren't coming from China and of this quality @ this price and before Christmas I would have ordered more than 7. Yolie - Euless, TX
1/5
Where is my order???
Order number: KU104996
The ordered refrigerator magnet was allegedly released on December 23rd by customs, Schiphol International Airport - Netherlands. Since then there has been no new status. Really disappointed, especially since it was a Christmas present for my wife.
5/5
Super!
I am thrilled with how the sweaters with our pet's face turned out. Super quality and looks great! The customer service was also fast and very friendly. Highly recommended.
4/5
I love the product and it's…
I love the product and it's presentation. It appears that I can recharge the battery through a very small port at the top but don't have a lead to do so.
I would have been more than happy to pay more for the product if it came supplied with the lead. No real problem though; I'll ask a young member of my family to advise this elderly, not-very- technically-knowledgeable to put me right!
Thank you.
