Security Analysis: giglio.com
Check customer reviews, scam and dropshipping indicators
Giglio.com is a luxury clothing sales site with generally positive reviews. However, delivery delays have been reported. Access to the site was blocked at the time of analysis.
Trust Score
Site with excellent security and reliability guarantees
Scam Score
No suspicious elements detected
Dropshipping Score
No dropshipping indicators detected
Domain Information
- Creation Date
- 19/04/1996
- Country of origin
- IT
- Last update date
- 20/04/2021
- Registrar
- Network Solutions, LLC
- Expiration Date
- 20/04/2031
Trust Indicators
Domain registered since 1996.
Many positive reviews on Trustpilot.
Site specializing in the sale of well-known brands.
External Reviews (4.2/5 out of 12214 reviews)
Incredible Customer Service
I placed my first order with GIGLIO and needed some help with it and Rachele did an incredible job solving my issue. I then needed more help with my order and Giovanna did a tremendous job for me. Customer service is incredibly important to me and Rachele and Giovanna made my first experience amazing. Don’t hesitate ordering from Giglio because of the incredible customer service that Rachele and Giovanna provide! They both answered e-mails and phone calls right away. Again customer service means everything to me and these 2 reps exceeded my expectations!!
Excellent experience
I bought a Barbour that I found at a super discounted price for Black Friday. Arrived perfect. The shipping times were much longer than expected, but in the end it arrived in time before Christmas and I must say that the customer service always responded promptly and very kindly. I recommend it!
Trustworthy online trading
It was my first order, and I was a bit nervous, but I can only give Giglio.com the best rating now. Top brand goods, was kept up to date on every process step. Shipping with Fedex to AT took a week, but that's perfectly ok for me. I also returned an item, which was very easy with UPS Retourlable, the refund was already made the day after arrival. I also consider the EUR 5 processing fee, which is also advertised on the website, to be reasonable. I am very happy with my purchase and will gladly come back.
Serious company, highly recommended
The three discounted S MaxMara coats I bought in the past few weeks arrived perfect, still closed with the thread and with the original hanger. Shipping was a bit slow (black friday period) but for me it's absolutely worth it, it's a serious company that I would order from again without hesitation. It's a shame to see negative reviews just because people don't have a minimum of patience.
Quality products, good discounts, user friendly app, thoughtful packaging
The order came fast according to the days with black Friday and Christmas shopping, the packaging was so thoughtful and well cared, the product was what i dreamt of (the tote bag, Marc Jacobs,large size) and i had it on black Friday in a very good price ! The app is very well designed too so it's super user-friendly
Purchased on November 28, 2024 a pair…
Purchased on November 28, 2024 a pair of hogan shoes. Arrived on December 9th as per protocol. Excellent product presentation as well as the shoe manufacturing. Serious and reliable. Everything I write is true, I don't hide some diffidence during delivery given the amount but the staff was prepared and very kind. Well done
I was followed step by step…
I was followed step by step by the operator Matteo who solved the problem for a pending payment with PayPal. He was very kind and helpful for every doubt and problem I had. Congratulations again to Matteo! Happy Holidays
Very serious supplier
Very serious supplier. Last year I bought a pair of Hogan shoes that had a defect. They followed me in reporting the problem to the manufacturer who confirmed the anomaly in the product. I was refunded.
I recently purchased a pair of…
I recently purchased a pair of Hogan shoes that I had wanted for a long time. Unfortunately, I was initially informed that the model was sold out and that a refund would be issued. To my great surprise, a few days later, I was informed that the shoes were available again and that they would be shipped. I must admit that I really appreciated the attention shown in the communication, a truly rare gesture. Unfortunately, however, once received, the shoes were too big and I had to proceed with the return. Despite this, the entire process, as well as the assistance received, was handled with extreme kindness and professionalism.
Bag always traveling…
I bought a bag on December 24th with insured shipping in 24/48h, we are on January 2nd and it has not even been delivered to the courier yet. Bad telephone assistance, being a shop with luxury brands I expected something different. I recommend buying from others much more reliable