Check customer reviews, scam and dropshipping indicators
Uniheart.fr sells personalized gifts. Mixed customer reviews on Trustpilot regarding the quality of service and order errors. Caution advised.
Trust Score
80%
Safe site
Reliable site with good security guarantees
Scam Score
20%
Low Risk
No suspicious elements detected
Dropshipping Score
20%
Unlikely
No dropshipping indicators detected
Domain Information
Creation Date
09/06/2021
Country of origin
DE
Last update date
01/06/2024
Registrar
EPAG Domainservices GmbH
Expiration Date
09/06/2025
Trust Indicators
The domain has existed since 2021, which suggests some stability.
Score: 60
The site has a presence on Trustpilot with a significant number of reviews, the majority of which are positive.
Score: 70
The WHOIS information is complete and consistent.
Score: 80
The website is functional and presents clear information on products and sales conditions.
Score: 70
Risk Factors
Security Alert
Some negative reviews on Trustpilot mention order errors and delivery problems.
Security Alert
The organization's address is in Germany, which can lead to delays and additional delivery costs for French customers.
External Reviews (4.4/5 out of 207 reviews)
1/5
Sending the wrong order 4 days…
Sending the wrong order 4 days before Christmas (we are far from the 3 to 5 working days advertised on their site!) no apology made! no refund offered, simply resending the correct order which will not arrive on time of course! (will it actually arrive, I don't know yet...)
No commercial gesture, UNIHEART you are bad!!!!
1/5
Beware scam
Beware scam! No returns for personalized gifts! My granddaughter thought she was buying a personalized frame, but she ended up receiving an A4 sheet with a damaged corner for over €37!!!
There are charges for shipments outside Germany.
Delivery times are not respected.
Sales are fake.
5/5
Carpet conforms to what I expected.
Carpet conforms to what I expected.
Very fast turnaround time between order and delivery.
Very original gift idea. Very satisfied with my purchase
5/5
Perfect conforms to our order.
Perfect conforms to our order.
5/5
Magnificent personalized mugs
Magnificent personalized mugs, after paying for my order, I subsequently received a discount on this purchase in my mailbox (since the internet network is very weak) so after sending an email after my payment to be able to benefit from my discount, I was able to benefit from it.
Moreover, the order arrived on time. Thank you
5/5
Personalized mug
I was able to admire the mug that I offered through you to my best friend: it is magnificent and in all respects identical to my order. Well done and thank you! Being able to send a gift directly to someone through you is appreciable. And the best of, I would say, is being able to personalize the items!
5/5
I had ordered a personalized cup…
I had ordered a personalized cup and I was really surprised by the quality of the product. The cup is shiny, solid and the colors are magnificent! I highly recommend it, don't hesitate to order. The customer service is very responsive and attentive. Use the letters that are part of the Latin and German alphabet for the first names. I intend to place other orders given the quality of the products. Thanks again!
5/5
Personalized cup
Personalized cup of good quality and which made an impression...
Too bad we can't choose a colored interior
5/5
Cushion purchase
I bought a cushion. It was delivered vacuum packed, with the cover separate. Fast delivery. Product conforms to the description. Quality color printing.
A memory that now remains engraved, and the recipient was delighted :-) !!!
Thanks to the Uniheart team for these original items!
5/5
It's a good experience
It's a good experience, a bit long to receive the items ordered, but everything was perfect and they're good gift ideas!