Security Analysis: sotf.com
Check customer reviews, scam and dropshipping indicators
Access to sotf.com blocked by Cloudflare. Mixed customer reviews on Trustpilot, reporting customer service issues and defective products. Caution recommended.
Trust Score
Reliable site with good security guarantees
Dropshipping Score
Some dropshipping indicators detected
Scam Score
No suspicious elements detected
Domain Information
- Creation Date
- 17/11/2001
- Country of origin
- GB
- Last update date
- 01/12/2024
- Registrar
- Amazon Registrar, Inc.
- Expiration Date
- 17/11/2025
Trust Indicators
The domain has been registered since 2001, which suggests some longevity and an established presence.
The domain is registered with Amazon Registrar, a reputable registrar.
Risk Factors
Security Alert
Security Alert
Dropshipping Indicators
Unable to analyze the website for signs of dropshipping due to the Cloudflare block.
External Reviews (3.3/5 out of 23 reviews)
Ridiculous behavior
I ordered shoes and paid for them last Sunday. I called on Monday to find out if the order was confirmed, since with Cyber Monday I could also buy elsewhere, receiving a confirmation and even the assurance that it would be shipped the next day (today). Two hours ago I received the cancellation email because they don't have those shoes! Shameful.
Terrible website and assistance
My husband gave me a 3-strand Vivienne Westwood pearl necklace in July, after less than a month the product was damaged, and sending photos via email to customer service where it was clearly seen that the product had broken due to a manufacturing defect, they replied that according to them the product had been ripped, which is not possible since the pearl strand was practically intact but only the clasp was damaged! Which was also confirmed to me in a phone call to customer service. Anyway, after repeated emails sent over the course of a month, the product paid for approximately €350 discounted was neither replaced nor repaired! So today I can throw it in the toilet! Terrible website to buy from, terrible assistance! And the first time in my life that after countless online purchases on certainly much more serious sites, something like this happens to me!
Bad customer service
Bad customer service. I bought a Salomon Hydratation bag (ACS skin 5) that has been damaged in only two runs. Very surprised with the bad product quality. The customer service was even worst, quite long to answer (72h) and bring absolutely no warranty for repairing the product, only asking to contact their logistic partner to send the bag back to them and look at it. If they think it’s not a defect it would cost me money in the end. I will repair it by myself. Wouldn’t recommend the shop
My experience is negative
My experience is negative. There was a picture on the website of some hard-to-find shoes, released a little over a year ago, or at least findable but at exorbitant prices, which I therefore immediately bought. I was sent home another product, which I kept anyway since the shoes actually ordered (which are similar but not the same as the ones that arrived, which were recently released) are not found around
This company must be avoided
This company must be avoided. Would not cancel an order I accidentally made Which was made through their system. Literally 2 minutes later I emailed them to cancel and they laugh in your face! I live in UK I will get postage fee's which were not stated and there is 20% vat in this. Then il have to return it and get charged the vat to get it back Into Italy. Absolutely disgusting they could NOT amend this 2 minutes later after the mistake. The mistake was made because I kept going to next page expecting postage fee's and a warning or taxes etc But nothing just took the Web page price and left me to the powers that be. This will be an expensive lesson if it gets paid. I've contacted PayPal. I will raise it in 7 days..
Super cool boutique in the heart of…
Super cool boutique in the heart of Florence with an excellent selection. I bought a pair of Air Max N1 thanks to the help of Edoardo who was very kind and professional and helped me in my choice by recommending a shoe that perfectly suits my style! Top!
No stock
Ordered and paid for trainers. Was contacted 2 days later to say out of stock. Was refunded hence not 1 star
Valid only in case of discounted products
Mah. I bought a pair of shoes at a really competitive price considering that even breathing costs now (paid 75 instead of 150). I put them on and after a few hours I realize that the product was defective (in the part where the shoe flexes while walking, the stitching was missing). So I write a message asking what to do in these cases (and I think it's not the first time that a product arrives defective), they tell me that they will let me know and that they are dealing with the quality department, asking me for the photo of the label, all with cordial emails that suggest the possibility of being able to do something. Then I get back to them and they tell me that I can send the shoe back and I will be refunded. So I should go to the post office to send the package to get back the money with which I wouldn't even buy another pair since they are back to full price. So what can I tell you, the product is good in the end but I will take it for repair since it is defective in the point where the shoe bends, which is not a big problem in itself, but in fact they made fun of me and wasted my time. My advice is to order if you find items on sale, otherwise I would avoid it. And I'm willing to bet that if I hadn't sent the message they wouldn't have let me know, but this is my personal opinion, the rest are facts.
they are not very nice
Let's say they are not very nice if you contact customer service. Also, the discounts they send can never be used because 3/4 of the items are excluded
Great Price, Super Fast Delivery
Ordered trainers at a very good price, they arrived the following morning. Will definitely use SOTF again.