Security Analysis: grooves.land
Check customer reviews, scam and dropshipping indicators
Many negative reviews on Trustpilot report very slow deliveries, non-compliant items, and a lack of communication from customer service. It is strongly advised to avoid this site.
Scam Score
Suspicious site - Significant risk of scam
Trust Score
Site with limited security guarantees
Dropshipping Score
No dropshipping indicators detected
Domain Information
- Creation Date
- 28/07/2014
- Country of origin
- DE
- Last update date
- 16/09/2024
- Registrar
- PSI-USA, Inc. dba Domain Robot
- Expiration Date
- 28/07/2025
Risk Factors
Security Alert
Security Alert
External Reviews (2.6/5 out of 2057 reviews)
Sent product different than pictured. And very late. Refused return/refund
Sent product different than pictured. Promised deliver in 8-16 business days but didn’t even post the thing until day 13. Took over a month to arrive and then refused return/refund after I sent pictures showing the different product.
They are scam website
They are scam website. Please don't order off of these people. I ordered something for grandson meant to be delivered within 9 days that was from 15th December still no sign of it. I've contacted them, no reply. Plus still asking for for me to order another one if go on website which didn't
Extremely slow delivery missed Christmas.
I ordered an item on 8/dec as a Christmas present but it didn't arrive until 28 December. While I was waiting for it to arrive I checked the listing for the same item on the Groovesland website and it said "expected delivery time to the UK, 4 - 11 days". Despite this, my item took 20 days to arrive. It only came from Germany so it shouldn't take that long to get to the UK. I added a second star to my rating because they included a UK adapter as (I assume) this item has an EU plug. Very slow delivery. Not a scam - just very slow. I'll be looking elsewhere in future.
AVOID GROOVELAND WEBDITE!!
Do not order from this website. I ordered a Christmas present on December 1st 22 days later I still hadn't received anything and the item definitely won't make it on time for Christmas despite it saying delivery would take between 5-8days. No communication whatsoever from the company and all my emails ignored. AVOID AT ALL COSTS🤬
Scam and 1 month of waiting
0 communication skills, 100% scam skills. Order here only if you ready to wait 1 month for your package
Beware!! Do not order!
Beware!!! Do not order from them. I placed my order 3 weeks ago and paid shipping. Upon requesting a status update they said even though I paid for shipping it comes without tracing. This is a simple shipment within Europe and no possibility of knowing the where abouts. After reading all the negative reviews I believe I might have been scammed.
The product is of good quality and...
The product is of good quality and conforms to the description. Its adapter is a subtle idea. Package received on time. I recommend buying this item
Items are offered even though they are not available - No service available
At the end of September 2024 I ordered the Earbook of Nightwish's Yesterwynde. There was no delivery and no information from grooves.land. Upon my request, I was informed that the CD was no longer available at the time of the order. Their (apparently totally outdated) system can only compare the actual stock with the offer on the Internet at certain intervals. Strangely enough, the item was still offered on the homepage (at a higher price) for weeks. Statement "we are trying..." always only after my request. No trace of service! Furthermore, worldwide free shipping is advertised. However, this is only available from 30,-- and only with certain payment methods. PayPal is not one of them! So I had to pay another EUR 3,-- extra. After 2.5 months I then cancelled my order in frustration. In summary, one can say: Items are offered that are not available - outdated merchandise management system - no service available - advertising (worldwide free shipping...) misleading - is that already fraud?
Still waiting and willing to give the benefit of doubt!
Three weeks ago I ordered a Kneecap vinyl. I waited and waited. Had to mail Grooves who were fantastic in their immediate response saying my order was not available (despite them never saying so at the point of order). I waited and waited. No mails since. I have now mailed them saying I want to know or demand a refund so I can go to a more reliable place. I wait to see if they can be recommended because my experience is responsive customer service but pants delivery>
IVE BEEN CONNED!!I ordered some Christmas presents for…
I ordered some Christmas presents for my 4 year old granddaughter on 27th November but haven’t received anything just an email 2 weeks ago saying they were stuck in a German warehouse. When I tracked, they apparently can’t find the number. I think I’ve been conned & my granddaughter will be so disappointed. I’ve tried to contact them but haven’t had a reply. I’m devastated as can’t afford to spend any more money. I’m a 72 year old senior citizen on little income. I feel such an idiot;-((