Security Analysis: darty.com
Check customer reviews, scam and dropshipping indicators
Darty.com is a legitimate site with a long history and mixed customer reviews. It is advisable to check the terms of sale and delivery before buying.
Trust Score
Site with excellent security and reliability guarantees
Scam Score
No suspicious elements detected
Dropshipping Score
No dropshipping indicators detected
Domain Information
- Creation Date
- 27/03/1997
- Country of origin
- FR
- Last update date
- 24/03/2024
- Registrar
- CSC CORPORATE DOMAINS, INC.
- Expiration Date
- 28/03/2025
Trust Indicators
Old domain registered since 1997
WHOIS data consistent with the company's activity
Official website of a recognized national brand
Presence of customer reviews, both positive and negative, on external platforms
External Reviews (3.3/5 out of 11918 reviews)
Service10/10, Product 6/10
I came to present a TV headset still under warranty (ending 2 months later) and whose charger no longer worked. In the end, due to the difficulties in finding the part to replace, I was spontaneously offered a replacement product. It is not common to observe such a commercial decision. Bravo and Thank you.
Good overall
Good overall on the store side. The delivery was also good (free but good because I have DARTY Max), with a small downside on the installation which was not carried out as the store told me because the guys are not trained in the various settings to be made between the television and the sound bar of the same series, I specify.
The involvement of the staff is relative …
The involvement of the staff is different depending on the people even though I go there during off-peak times and hours. I note however that there are "kinds" of department managers who sometimes call the salespeople when they are clustered together to chat/laugh among themselves... but otherwise you have to go "disturb" them it's always a shame because I have the impression of disturbing them... Furthermore, some do not know the products well
Quick start
Quick start. We quickly understand the usefulness and use of the mouse mode of the remote control. Simply point the remote control at the television to have a pointer that allows you to deselect in the menus. Very practical! Foot and set very stable. Works perfectly with the decoder of our ISP
Absolutely avoid. Order not received since early December.
Whether in store or online, DARTY disappoints across the board. Unpleasant salespeople who don't want to work or don't know anything when you ask them a question, and an order placed online never received - €60 debited from my account since the beginning of December with one of their Marketplace sellers, not received, and DARTY refuses any responsibility. I will never waste my time ordering from them or going to the store again. You can say what you want about Amazon, but at least the orders arrive and any problems encountered are resolved quickly.
Darty delivery and products
I took out the insurance to allow my devices a certain repairability that I can't find anywhere else, it should be mandatory especially for expensive devices. Delivery was made easier too!
Perfect from start to delivery
Perfect from start to delivery. Purchased on a Friday evening, delivered on Saturday at 11:30 am by a top-notch delivery man, extremely friendly, kind and polite. However, Darty it would be good to review your GPS in order to facilitate deliveries because the gentleman parked 400m from the house and therefore had to walk with the machine and lose time on his other deliveries because the GPS is not set correctly. Thank you Darty. Never disappointed
Purchase of a camera and payment…
Purchase of a camera and payment by gift cards accessible by website, thanks to Richard who was able to access the gift cards on my android Some sites are not easy to access. Richard was patient and competent As for the product, very good camera
You are a real shame
I had to leave a new review because after 3 missed appointments by Darty because the part did not arrive or the appointment could no longer be honored today was the big day, the 4th appointment. The appointment is scheduled between 9:30 am and 12:30 pm just to lose your morning off. 11:30 am a call to say that the appointment will not be honored and no date to provide or a 4th morning of rest and lost
Darty website scam
My experience with Darty (website) has been a real nightmare. I had ordered a household appliance that never arrived, even two weeks after the promised delivery date. During all this time, customer service was unable to provide me with clear or useful information. Worse still, some support members literally insulted me when I asked for explanations. Faced with this total lack of professionalism, I was forced to cancel my order, thus wasting valuable time. This is, without a doubt, the worst shopping experience I have ever had. I strongly advise against Darty for the purchase of household appliances. If you are looking for a reliable and respectful service, go your way!