Check customer reviews, scam and dropshipping indicators
Chiclara.com is a clothing store with mixed Trustpilot reviews. The website's structure and product range suggest potential dropshipping, but more information is needed to determine its legitimacy.
uncertain
Trust Score
50%
Limited safety
Site with limited security guarantees
Dropshipping Score
70%
Likely Dropshipping
High probability of dropshipping
Scam Score
50%
Medium Risk
Some suspicious elements detected
Domain Information
Creation Date
13/05/2023
Country of origin
US
Last update date
09/12/2024
Registrar
GoDaddy.com, LLC
Expiration Date
13/05/2027
Risk Factors
Security Alert
Mixed Trustpilot reviews with some negative experiences regarding returns and product discrepancies.
Security Alert
Lack of transparency regarding the business's physical location and contact information.
Dropshipping Indicators
Website structure and product range are consistent with a dropshipping model, offering a wide variety of clothing items from different brands.
Impact: 70%
The presence of many different brands on the website points towards a dropshipping business model.
Impact: 80%
External Reviews (3.8/5 out of 17 reviews)
1/5
Return more than complicated
Chiclara.com:
Terrible customer service with returns.
Email Ping-Pong for 14 days.
Photos are requested, product names, pointless questions are asked.
I only got an answer, after 3 ignored emails from me, after I gave a negative rating.
Then, the Chiclara "customer service" answers, demonstrably, also cheekily with lies and claims that I did not answer.
Completely brazen!
In the email, it is indicated to agree to the return.
In return, they expect me to change the negative rating!
I still don't have a return receipt, return instructions, or anything similar.
2/5
Shipping times are not...
Shipping times are not respected
I would like to buy another pair of jeans but first I would like to try the ones I ordered..., despite the tracking of the package I'm starting to worry about receiving my order.
As soon as I hopefully receive them I will update you on the quality of the product
4/5
I had a little confusion with the piece...
I had a little confusion with the piece I ordered as it said ‘set’ but it resolved and I got the other piece shipped out to me free of charge, their customer service is top tier. The clothes were decent quality and the set was great
5/5
Honestly was skeptical because there’s...
Honestly was skeptical because there’s not much reviews on chiclara out there compared to arcana archive. I really wanted the cloud strap top but it was sold out everywhere but chiclara. I decided to purchase from them on 8/14/24 and got my top today 8/27/24 with no issues. The top looks like the pictures and it doesn’t feel cheap. So my experience was 10/10 with them.
5/5
Impressive first time experience
As a first-time user, I'm impressed! The clothes I received were as expected, if not better, with a perfect fit and great quality. The delivery was faster than other companies like Shein. Although one item was missing, the customer service via email quality resolved it by offering a replacement or refund. I highly recommend this service and hope it continues to be this good!
5/5
I bought their diddi moda collection...
I bought their diddi moda collection and it was everything I could have asked for, also they have great customer service. Will recommend to my friends for sure.
5/5
adorable picks
They have some really cute stuff at great prices. They've gotten a bit pricier since they a bit popular now, buf def. cheaper than other "designer" stores.
1/5
Ordered despite the bad reviews - was disappointed.
I ordered from this site despite the bad reviews, but was disappointed. The clothing is nothing like the picture promised; (cheap material, faulty manufacturing, etc-) I’d understand the quality issue if this was Shein, but $60+ usd isn’t shein prices… This is upsetting, since they have a lot of great clothing items, but I’d stay clear of them.
4/5
love my pants
I got the "Relaxed flow stret pants" I know they are kinda expensive but still went for it. The pants are great. Shipping is not super fast but acceptable.
4/5
Slow shipping but great pants and customer service
It took me three weeks to receive my order. Other that shipping time (ask CS first, they will tell you how long it will take for each item), the quality is pretty good. Will shop again.
Last update date
Frequently Asked Questions about chiclara.com
Is chiclara.com a reliable website?
Uncertain; mixed Trustpilot reviews and lack of transparency require further investigation.
Is chiclara.com a scam?
Uncertain; some negative reviews exist, but not enough conclusive evidence to label it a scam.
Mixed Trustpilot reviews with some negative experiences regarding returns and product discrepancies.
Lack of transparency regarding the business's physical location and contact information.
What are the reviews for chiclara.com?
Mixed reviews; some positive experiences with customer service and product quality, but many negative reports about returns, shipping, and product accuracy.
1/5
"Chiclara.com:
Terrible customer service with returns.
Email Ping-Pong for 14 days.
Photos are requested, product names, pointless questions are asked.
I only got an answer, after 3 ignored emails from me, after I gave a negative rating.
Then, the Chiclara "customer service" answers, demonstrably, also cheekily with lies and claims that I did not answer.
Completely brazen!
In the email, it is indicated to agree to the return.
In return, they expect me to change the negative rating!
I still don't have a return receipt, return instructions, or anything similar."
2/5
"Shipping times are not respected
I would like to buy another pair of jeans but first I would like to try the ones I ordered..., despite the tracking of the package I'm starting to worry about receiving my order.
As soon as I hopefully receive them I will update you on the quality of the product"
Does chiclara.com do dropshipping?
Likely; website structure and product range strongly suggest a dropshipping model.
Website structure and product range are consistent with a dropshipping model, offering a wide variety of clothing items from different brands.
The presence of many different brands on the website points towards a dropshipping business model.