Check customer reviews, scam and dropshipping indicators
Beurer.com is the official website of the Beurer brand. Customer reviews are mixed, but the company seems legitimate. It is advisable to remain vigilant before purchasing.
Trust Score
90%
Very safe site
Site with excellent security and reliability guarantees
Scam Score
10%
Low Risk
No suspicious elements detected
Dropshipping Score
5%
Unlikely
No dropshipping indicators detected
Domain Information
Creation Date
01/01/1970
Country of origin
Not available
Last update date
01/01/1970
Registrar
Not available
Expiration Date
01/01/1970
Trust Indicators
Official website of a recognized brand.
Score: 90
Presence of customer reviews, even if mixed.
Score: 60
Professional and well-designed website.
Score: 80
Contact information available.
Score: 70
External Reviews (3.6/5 out of 379 reviews)
1/5
Zero customer service and many emails…
Zero customer service and many emails back and forth looking for information and many weeks later finally calling to ascertain if the product was in her possession and after her telling me she would keep a note to contact me when she had the item was in.
5/5
Replacement scales
Scales unfortunately broke after having had them a couple of years. So having got in touch with Carmella (Beurer customer services) and gone through all the troubleshooting, they're now sending out a replacement scales of the newer model at no cost. Efficient and helpful, with minimal inconvenience and stress. Thank you very much again Carmella and the Beurer CS team :-)
5/5
Great customer service and product
We adore our Beurer heated blanket and when my dog chewed our charger cable we really missed it. Luckily their customer service sent out a replacement at a decent cost. Great service from the customer service team who were quick and efficient.
5/5
Excellent customer service
Excellent customer service!
I had an issue with my massage gun, which is 2 years old. I contacted customer services and they arranged to inspect it. On inspection they offered to send me a replacement free of charge as the warranty was still valid. Would recommend.
5/5
Amazing customer service
I bought a blanket a year ago a d it was working fine but when I started getting trouble, the company were brilliant and they communicated very promptly. They fixed my issue with no worries. Highly recommend the company and the blanket is amazing 👏.
1/5
I bought about 4 years ago one…
I bought about 4 years ago a UB86XXL double electric blanket, a switch S1-UB14F no longer works, this morning I called Beurer in Milan and they replied that if I had the receipt they would have replaced it under warranty at my request to buy it as a replacement I was told that it is not a spare part. It's absurd as the electric blanket is working. I can't understand their policy, this way they will lose customers. Maurizio Campi
5/5
MP62 Manicure set
MP62 manicure set
Regrettably the zip damaged the inner lining of the case.
Contacted customer service.
Carmela replied requesting an Image of the damage.
A few days later I received email from Carmela a very friendly lady
Informing me a replacement will be sent .
Excellent service from Beurer
Thank you Carmela
5/5
I’m very pleased with Beurer’s customer service
I’m very pleased with Beurer’s customer service. After using my TS15 heated blanket for over a year, it stopped warming up. The support team was quick to respond, explained the safety features clearly, and offered to send me a replacement blanket without requiring me to return the faulty one. It’s rare to experience such helpful and generous service. Highly recommended!
1/5
Measurements are wrong!
How can this weight scale be working for 3 weeks showing the body fat % and kg going down and now after 4 days in total the weight has suddenly gone up everything it showed I’ve lost in 3 week 😡 That is physically impossible for me to gain all that weight in 4 days! Now I wonder if the measurement were correct the other 3 weeks!
Really dissatisfying and disappointing weight scale! Waste of money and experience!
5/5
Brilliant customer service
Brilliant customer service! I got a reply within half an hour and it was so helpful. Really clear, comprehensive instructions for how to process a return for a Beurer product bought on Amazon. I think this is the fastest and most helpful reply I have ever received from customer service!
